Flash Player not working correctly on Windows XP and IE?
If you experience problems opening/presenting MegaZine3 books with the Internet Explorer on Windows XP, this “cook book” can be of help for you.
This is the result of a combined effort of MZ3 users (thanks to Patrice and friends!).
Important is to get the Flash Player installed correctly. Obviously there is a conflict with Windows Messenger and the installer of Adobe.
Despite the statement of the Adobe installer, that FLASH will install correctly once the Windows Messenger is closed during installation, the installation usually will not work correctly, and Flash Player later will not run.
The simple solution is: Stop Windows Messenger and Internet Explorer BEFORE you start the installation of Flash!
Here a step by step guide line:
1) Close Windows Messenger (and ideally also Internet Explorer) first!
2) Go to drive\WINDOWS\system32\Macromed\Flash and run the uninstall of Flash Player
3) Download Flash Player from Adobe’s web site.
We suggest to select “use other operating system”, so you can download first and install later (after you closed your browser and messenger). You could directly go here: http://get.adobe.com/de/flashplayer/otherversions/
and then select “Windows XP/Vista/7” and “Internet Explorer” and download Flash Player.
4) Make sure you have closed all browsers and the Messenger (and probably your anti virus software) BEFORE you start the installation of Flash Player.
You should NOT get any warnings or messages that the installation will continue after you stopped your browser or messenger. You MUST do that before you start the installation!
The installation then should finish without problems or warnings.
After that you’ll have a working system and your problems should be history. And MegaZine3 will also work on Windows XP with Internet Explorer (and Messenger ;-)
Alternatively you could use a different browser than IE, e.g. Firefox or Chrome ;-)
Flash Player not working correctly on Windows XP and IE?
If you experience problems opening/presenting MegaZine3 books with the Internet Explorer on Windows XP, this “cook book” can be of help for you.
This is the result of a combined effort of MZ3 users (thanks to Patrice and friends!).
Important is to get the Flash Player installed correctly. Obviously there is a conflict with Windows Messenger and the installer of Adobe.
Despite the statement of the Adobe installer, that FLASH will install correctly once the Windows Messenger is closed during installation, the installation usually will not work correctly, and Flash Player later will not run.
The simple solution is: Stop Windows Messenger and Internet Explorer BEFORE you start the installation of Flash!
Here a step by step guide line:
1) Close Windows Messenger (and ideally also Internet Explorer) first!
2) Go to drive\WINDOWS\system32\Macromed\Flash and run the uninstall of Flash Player
3) Download Flash Player from Adobe’s web site.
We suggest to select “use other operating system”, so you can download first and install later (after you closed your browser and messenger). You could directly go here: http://get.adobe.com/de/flashplayer/otherversions/
and then select “Windows XP/Vista/7” and “Internet Explorer” and download Flash Player.
4) Make sure you have closed all browsers and the Messenger (and probably your anti virus software) BEFORE you start the installation of Flash Player.
You should NOT get any warnings or messages that the installation will continue after you stopped your browser or messenger. You MUST do that before you start the installation!
The installation then should finish without problems or warnings.
After that you’ll have a working system and your problems should be history. And MegaZine3 will also work on Windows XP with Internet Explorer (and Messenger ;-)
Alternatively you could use a different browser than IE, e.g. Firefox or Chrome ;-)
Problem:
There had been users of MegaZine3 (in general: Flash Player) that experienced problems on Windows XP with Internet Explorer. All other browsers worked flawlessly (Chrome, Firefox, Opera, Safari).
After many tests the findings of Patrice and his friends were that Adobe's installer obviously conflicted with Windows Messenger; or vice versa.
See also original post in our forum
Solution:
Important is to get the Flash Player installed correctly. For that the Windows Messenger must not run during the installation process!
Despite the statement of the Adobe installer, that FLASH will install correctly once the Windows Messenger will be closed DURING installation, the installation usually will not work correctly.
And solutions like MegaZine3 using Flash Player consequently will experience problems.
The simple solution:
Stop Windows Messenger and Internet Explorer BEFORE you start the installation of Flash!
Here a step by step guide line:
- Close Windows Messenger (and ideally also Internet Explorer) first!
- Go to drive\WINDOWS\system32\Macromed\Flash and run the uninstall of Flash Player
- Download Flash Player from Adobe’s web site.
We suggest to select “use other operating system”, so you can download first and install later (after you closed your browser and messenger). You could directly go here:
http://get.adobe.com/de/flashplayer/otherversions/
And then select “Windows XP/Vista/7” and “Internet Explorer” and download Flash Player.
- Make sure you have closed all browsers and the Messenger (and probably your anti virus software) BEFORE you start the installation of Flash Player.
- You should NOT get any warnings or messages like "the installation will continue after you stopped your browser or messenger".
You MUST do that before you start the installation!
The installation then will finish without problems or warnings.
After that you’ll have a working system and your problems are gone.
MegaZine3 will also work on Windows XP with Internet Explorer (and Messenger ;-)
BTW: Alternatively you could forget about IE and use a different browser like e.g. Firefox or Chrome or others ;-)
Comments
Then when I click install Adobe Flash Player 10.1 and tick the agreement box and click INSTALL it says (The installer will automatically continue when these conflicting applications are closed)
1- Windows Messenger
2- Internet Explorer
I can close the Internet Explorer bu I can't close Windows Messenger and I don't know how.
So could you help please it is really annoying? Thank you
If you still believe this is MZ3 related, please use our forum: http://www.megazine3.de/forum/
As far as I can tell: The task "MSN Messenger" is still running/active. That disables the Adobe update.
You have to kill that process first. Use the standard Windows tools like task manager and stop the process.
If you do not know doing that, ask Google or a friend ;-)