General Terms & Conditions

VservU GmbH

§ 1 Coverage, Customer Information

The following T&Cs define the general rules and contracts between VservU GmbH and customers purchasing via our shop. Contradictionary terms are not accepted. These Terms and Conditions also contain customer information ruled by the BGB Information Enactment.

§ 2 Contract

• Our Internet offer as presented in our shop is a binding offer for you to buy the offered articles (mostly licenses).
• After entering the requested information and clicking the order button you accept our offer to close a purchasing contract. We also accept orders by email and fax

§ 3 Customer Information: data storage of actual offers

The text of the contract with details and descriptions about the offered license will not be saved by us. You should download the valid and binding license agreements from our download area.

§ 4 Customer Information: Hints on Corrections

You can modify your selection of articles any time before final check out. You will be informed about your options of change during the order process.

§ 5 Shipment charges for returning goods in case of Objection

You have to pay the costs of returns in case objections, if the delivered article is what you ordered and the cost of the returned article is lower than 40.00 Euro; and if you in case of a higher price of the article at the time of objection did not already fulfilled your obligation or did a contractual down payment. You only need to carry the regular costs. Any higher costs resulting out of e.g. change of our office location or higher transportation costs because of our instructions will be born by us.

§ 6 Limitation of Warranty Claims

• Customer Warranties in Case of used Goods

  The warranty on defects for used goods will end after one year, starting with the day of delivery. Exceptions of this rule are claims for compensation on defects which we maliciously withheld, and claims for warranties we accepted on the constitution of the good. For those excepted claims the legal statute of limitations is binding.

   

• Warranties between enterprises (B2B)

  Your warranties on defects of the purchased goods are limited to one year after the transition. Exceptions of this rule are claims for compensation on defects which we maliciously withheld, and claims for warranties we accepted on the constitution of the good. Also excluded is the pretention as defined in §478 BGB (Rückgriffsanspruch).For those excepted claims the legal statute of limitations is binding.

§ 7 Limitation of Liability

Liability for slight negligence of duties is excluded, as long as this is not related to contractual duties, harm of life, body or health; or warranties touched by the law of product liability. Same is true for our employees and our legal representatives. Our contractual obligation is especially to deliver the goods, provide ownership or, in case of licenses, grant the use of the licensed product. Additionally it is our obligation to give you access to goods without damage or defect in title.

§ 8 Jurisdiction and governing Law

Jurisdiction of all litigations on this contract is our office lacation, in case you are a merchant. This contract shall be construed and enforced in accordance with the laws of Germany